Dealing with a kitchen fire that leaves grime, soot and nasty smoke residue over every inch of my home was not fun. Living in a hotel for 3 months was okay, but there is no place like home. That being said......all the people at Fl. Cat. were fabulous, courteous, funny, quick working, super responsible and an absolute joy to be around. Also: very important: they were all very trustworthy...they had the garage door code to my home and came and went daily whether I could be there or not. They kept my spirits lifted as I tried to learn Spanish words from them, so we laughed a lot as we worked diligently. Fl. Cat did not hold me up one bit; they came daily and moved efficiently and professionally as they wrapped and took everything out of my house to be cleaned and hopefully salvaged. Clean, scrub, paint, carpet and back it all came again to be unpacked and placed in the proper rooms. I cannot recommend this company and all their staff highly enough! Whenever I texted a question to one of them, the answer came back quickly. I was there a lot of the time, my choice, I am retired.....they could have done it all without me being involved. Yes, yes, a total 10.....thank you Fl Cat....I will be back in my house in a few more days, Whew!!! Barbara Patch
It was a late Sunday night when a water pipe burst in our master bath. We couldn't turn off the water so the fire dept came to our rescue and then we called USAA...they went into action and FL Catastrophe showed up. They are "outstanding" they came with their crew and I can't tell you how wonderful this "bad" experience turn into a great one!. I would call them again if I ever need their help.
These guys are great to work with. They are professional, timely and provided exceptional service during a stressful time. Thanks to Tom and all of his crew for making this experience easier than expected.