Ed Soistman
15:50 09 Oct 17
I am totally pleased with all people that FL CAT assigned to my problem. Every person was a friendly professional who arrived as planned, did outstanding work and completed each step of the restoration on schedule. My project may have been unique because hurricane IRMA hit right in the middle and delayed everything a week but as soon as power was restored, my kitchen was restored as planned. In all there were 13 individuals who worked on my kitchen. ALL were outstanding.read more
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freestyle legend
02:30 11 Oct 17
Our project started in February from a water leak in our master bathroom. Our insurance company contracted FLA-CAT to do the repair work to get us back to working order. I can say that we appreciate the quickness and the professionalism we received from the project Manager Steve and his entire team. The finished project is beautiful and we are very happy with it. Thank you....M. Potterread more
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Bernie Lynch
00:19 19 Oct 17
Like the previous poster stated, one star is too much. Like him, I had the same experience of Florida Catastrophe trying to extort my deductible out of me before doing any work. After checking with my insurance company it was as I suspected, I pay the insurance company the deductible. The insurance company pays Florida Catastrophe directly. They came out to tarp a large section of the roof lost in the hurricane. Initially it appeared to be a good job. Less than two weeks later, however, it became evident it was not. The tarp became unsecured in a section. I called Florida Catastrophe and the comment was "it's just temporary" and "we'll have to get another authorization from your insurance company." The concern was not my property or the terrible job they did but just to be paid again. Once again they attempted the strong arm tactic of asking for my deductible! Just incredible! This continues and they told me they'd be out in two days. That day came and I was told due to "inclement weather" they wouldn't be out till the following day. The following day turned out to be a week later. I was away at work and assumed it was completed. During this time I sustained more water damage due to the tarp failing. I was at home when they arrived and was awoken to the sound of footsteps on the roof. They then supposedly repaired the tarp. Two days later this tarp shredded in the wind. I went up on the roof myself and discovered why this tarp failed. The thickness of this tarp was no thicker than a standard plastic bag! Unreal! If there was a way to post the pictures here I would. Strong arm tactics, substandard work and non existent customer service. It's obvious that Florida Catastrophe is appropriately named. Avoid them like the plague.read more
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Jonathan Detzel
13:59 09 Oct 17
Did a great job. Efficient work, great employees, good communication. Managed issues well and finished on time / budget. Would use again.
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Thomas McDaniel
13:48 29 Sep 17
My homeowners insurance contacted Florida Catastrophe to check home after debris removal. They contacted me and want $1000.00 deposit before they will even come out and see the damage. They seem to think that is an acceptable beginning to business relationship. To use the lame excuse to that they are overwhelmed with work and it wastes their time to give an estimate of the cost is absurd. The debris removal company was prompt in reviewing the damage, presenting an estimate and getting the work done. One star is too high of a rating.read more
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Peggy Baker
14:18 06 Nov 17
I had a pipe leak in late July of 2017 that affected 2/3rds of my house. USAA sent FLA-CAT to manage putting me back together. Everyone that came out here was extremely professional and did what they said they would do. Steve Cecere was a wonderful project manager. Even though I know he was extremely busy, he always got back to me promptly whenever I had a question, and whenever he said someone would be out to do something, they showed up when he said they would, or they called to tell me they were in traffic and when they expected to be there. VERY PROFESSIONAL all around. I would highly recommend them.read more
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